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Shipment & Returns


Shipment

Items are sent with postNL from Amsterdam (NL) with Track & Trace when possible. If your item is sent with Track & Trace, you will receive a code using which you can track your shipment. Each item is packed safely.

Shipment costs to:

  • The Netherlands:
    4  € (Letterbox Packet - not insured)
    8,5  (Registered - insured up to 50 €)
    14,50 € (Registered - insured up to 500 €)
    (orders of 220 € and above - FREE)

  • Europe:
    12 € 
    (Registered - insured up to 50 €)
    20 € (Registered - insured up to 500 €)
    (orders of 250 € and above - FREE)

  • Rest of the World:
    17 € 
    (Registered - insured up to 50 €)
    23 € (Registered - insured up to 500 €)
    (orders of 300 € and above - FREE)

Please note that, in a case of shipments to non-EU countries, an additional import tax, which needs to be paid by the client, might be incurred.

For more information check regulations.

The order will be shipped within 2 to 4 working days because every piece you order is exclusively crafted by hand upon your request. In a case of any unexpected delay, the client will be informed as soon as possible.

 Returns

You can return any item for a refund or exchange, within 14 days of receiving your original order. The item must be not used, in the condition you received them and in the original box and/or packaging.

The client pays for shipping items back.

Item has to be sent back to the following address:
Róża Turowska
Djambistraat 24/2
1094BB Amsterdam
The Netherlands